Shipping and Delivery
The Officials Supply uses many carriers for package deliveries. These include, but are not limited to, UPS, FedEx Ground, and the US Postal Service. Standard shipping and handling charges are $7.00, and this includes ground delivery to the 48 states. Credit card orders can be upgraded to Expedited 2 Day Delivery for an additional $4.00 For other locations outside the U.S.A., $3.50 handling plus the actual freight will be charged. We will make every effort possible to give you an estimate of this charge when you place your order.
Easy Returns and Exchanges
Returns and exchanges are handled without charge if done within 30 days. If you aren't 100% satisfied, merchandise can be returned for exchange, credit or refund. Shipping and handling charges are not refundable. Simply fill out the return form included with your order, tear off the shipping label provided, and send the package via UPS or the US Postal Service. Return shipping charges are not refundable. For your protection, please insure the package for its full value. We cannot be responsible for packages lost or damaged in transit. Returns received after 30 days are subject to a re-stocking fee of 15% if accepted.
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